From December 2022, patients will have online access to their future GP record. This means anything entered into a patients record on or after this time will be viewed by the patient. This includes the following.
- Consultation notes
- Incoming and outgoing communications/letters
- Medication (repeat and acute) history
- Summary and family history information
There may be some sections of the above which may be restricted for a select number of patients, but this will be reviewed by clinicians on an individual basis.
Patients who already have online access will have been able to view some of the above features already but not in as much detail as they will be able to from December 2022.
What do I need to do?
Patients who already have access to online services don’t need to do anything. When the switch occurs, the app which you use will automatically update. This may take up to 7 working days dependent on the app you use. Should you come across any technical issues following the switch, please refer to the appropriate help and support team for your app.
Patients who do not have access to online services can register for online services by completing the online registration form via our website or directly through the chosen app. If you do not wish to register for online services the above listed will remain inactive until you decide to register. Should you come across any technical issues following the switch, please refer to the appropriate help and support team for your app.
Below are a couple of secure apps recommended when using online services
The NHS App
If you’re a patient at our practice you can now use the NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
You can use the NHS App to get health advice, book appointments, order repeat prescriptions, view your GP health record and more.
If you already use online services via SystmOnline, you can continue to use it. You can use the NHS App as well.
For more information go to www.nhs.uk/nhsapp.
For help and support using the nhs app, please visit www.nhs.uk/nhs-app/nhs-app-help-and-support.
AirMid by TPP (SystmOnline)
TPP (SystmOne) have developed a new app – ‘Airmid’ – which provides patients with existing SystmOnline functionality plus lots more! Try the new Airmid app now. You can log in with your SystmOnline username and password.
Patients can login using their SystmOnline username and password if they have them. Otherwise, Airmid allows patients to login using NHS login. An NHS login can be created directly via Airmid.
Following initial setup, patients can choose to authenticate their login with biometrics such as face ID or touch ID to ensure quick access.
For more information go to www.airmidcares.co.uk.
For help and support using the Airmid app, please visit www.airmidcares.co.uk/faqs.
Please note, certain applications within the Airmid app such as direct messaging and wearables health option are not active nor monitored at the practice.